Frequently Asked Questions
Everything you need to know about shopping with B2Cups
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
What payment methods do you accept?
B2Cups accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 10 to 21 business days.
How can I track my package?
Once your order is shipped, you will receive an email containing a tracking link. You can also track your order directly on our website using your order number and email address.
Are your products covered by a warranty?
All B2Cups products come with a 1-year limited warranty against manufacturing defects. If you experience any quality issues, please reach out to our customer service department.